Frequently Asked Questions

Frequently Asked Questions

​What are the opening hours?


The Malta High Commission is open from Monday to Friday from 9.00am until 1.00pm and 2pm until 5.00pm.


Can I visit the High Commission without an appointment?


Visitors can visit the High Commission only if they have been provided with an appointment. Appointments can be booked over the phone or via email.


Where can I obtain the application forms I require?


If you need to submit an application through the High Commission, please email us on the relevant email addresses. Once it is established which forms you require for your application process, an officer will provide you with the relevant forms via email.


How can I book an appointment?


All appointments can be booked via the relevant email addresses or over the phone in cases where emails cannot be utilised.


What is the best way to contact the Consular Section?


Since officers at the Malta High Commission hold Consular appointments during the day, the easiest way to get in touch is via email on the relevant email addresses. Only, in case of an urgent situation please call our main number on (0) 207 292 4800 and hold for an operator.


How far in advance should I book a Passport Renewal appointment?


After Brexit, the UK is considered as a 'third country' by the EU. Given that Maltese passports are only processed in Malta, it is always advisable that you have at least 6 months validity remaining on your passport before you renew it.


How long will it take to receive my new Passport?


The usual processing time at the High Commission is a minimum of two weeks. However, this timeframe is subject to extensions especially in periods of high influxes of applications and in cases where it is established that your passport application needs to be preceded with an application at the Maltese Public Registry.


What does it mean to have a biometric passport?


A biometric chip embedded in your passport allows you to go through e-gates at borders when travelling. Your facial biometric image and fingerprints are captured during your appointment.


Do I need to attend the High Commission in person for a Passport Application?


Yes, all passport applications need to be submitted in person as biometrics need to be captured. Biometrics are also recaptured in the case of passport renewals. In the case of minors (all those under the age of 18), parents are to accompany their child for a passport appointment.


Do I need to attend the High Commission in person for a Citizenship Application?


Although it is possible in some instances to complete a postal application for a Citizenship application, it is always advisable to discuss your case with the pertinent officer before you proceed to submit your application via email.


How can I apply for a Schengen Visa?


Information on how to apply for a Visa to Malta is available here. All appointments are held via the VFS Global Centres. VFS Centres counters where you can submit your Schengen Visa applications are available in London, Manchester and Edinburgh. To book an appointment please click on the following link which gives you access to the VFS online booking portal:


What are the fees applicable?


All consular fees in GBP are available here. For more information, please email us on


Do I need to register with the Malta High Commission?


For all those living outside of Malta, the Ministry for Foreign Affairs has launched Notification D . This is a new service being offered to our Maltese Diaspora, through this Voluntary Notification for Maltese Citizens who, for various reasons, travel abroad for a period of over one month.


Where can I view the latest notifications and advice by the Malta High Commission?


The Malta High Commission uses its social platforms Facebook and Twitter for the latest updates.


What should I do with the yellow card I received with my new Maltese Passport?


If you are an adult (over 18 years of age) and have received a new Maltese Passport, you would have received a yellow card requiring your signature. Kindly complete this card by signing your name and inserting your Maltese Identity Card number. The original card should then be returned by post (registered mail not necessary) to the attention of the Passport Officer at the Malta High Commission postal address. In the case of minors, parents need to sign this yellow card. Your Identity Card number is found on the photo page of your passport.


What is the EU Settlement Scheme?


On 23 June 2016 the United Kingdom decided to leave the European Union in a process known as Brexit. The UK Government set up the EU Settlement Scheme which is in line with the Withdrawal Agreement and is designed to protect EU Citizens’ Rights and their family members. The EU Settlement Scheme is a UK Home Office application process, that nearly all EU citizens and their family members must complete to protect their future residence in the UK. The immigration status that is granted by the EU Settlement Scheme is called “Settled Status” or “Pre-settled Status” for those who have been in the UK for less than 5 years.  For more information please email us on  or follow regular updates on our social media.


I wish to move to the UK. What is the latest advice?


It is always useful to check the latest advice being given by both the UK Government and the Maltese Government when moving to the UK. You can email us with your specific query on


In accordance with Maltese Law, am I allowed to have Dual Citizenship?


When Malta became an Independent State on 21st September 1964, Maltese citizenship legislation did not allow dual citizenship except for minors who, in order to retain Maltese citizenship, were required to renounce their foreign citizenship between their 18th and 19th birthday. Important changes to the legislation were later made in the year 2000. As of 10th February 2000, a citizen of Malta can acquire and retain foreign citizenship/s along with his/her Maltese citizenship. For more information please visit or email us on for further guidance.


How can I obtain a Maltese Police Conduct?


Maltese Police conducts are not issued by the Malta High Commission in London. These can be ordered directly from the Malta Police Force from the following website:


What is Consul on the Move? How can I register my interest?

The Consul-on-the-Move Programme was launched on 5 May 2016, in accordance with the Passports Office within Identity Malta Agency, and conforms with the Government’s vision to have Governmental services closer to the citizens. It provides a number of Consular services (that are normally available at Maltese Embassies and Consulates) in different locations.

The need for this Programme was mostly felt after the introduction of biometric passports, that led Maltese applicants living abroad to go physically to the nearest Maltese Embassy or Consulate in order to capture biometric data. This was resulting to an inconvenience, especially due to additional expenses related to costs for travel and accommodation.

This Programme is currently available in Australia, Canada, the United States of America, the United Kingdom, and New Zealand. All Consular services currently available at the Maltese Embassies and Consulates continue to remain available.

For certain services provided, an additional administrative fee applies.

In accordance with Legal Notice 221 of 2016, the administrative charge for passport applications is €100 for each application, whilst that for citizenship applications is €50 for each application, over and above other related fees.  

The updated list of the provisional scheduled visits for 2020 can be accessed here.

How can I renew/ apply for my Maltese Driving License?


A Maltese Driving License can only be applied for and renewed in Malta. This process is completed directly in liaison with the relevant Transport Malta office. For more information, please follow the advice on the following link:


How can I renew/ apply for my Maltese Identity Card?

A Maltese Identity Card can only be applied for and renewed in Malta based on your residency there. This process is completed directly in liaison with the relevant Identity Malta office. For more information, please follow the advice on the following link:


Malta High Commission
Malta House
36-38 Piccadilly

0207 292 4800

 Emergency Contact
(click here for more details)

0207 292 4803

 VOIP (Calling from Malta)